Hi, @GamerNerdette. Sorry for the trouble. I’m not sure of the troubleshooting status, but it’s known. Sometimes, you can refresh after you’ve logged in and your status will show.
I think the page reloads before your login status changes, causing you to appear still logged off. That’s why a page refresh works.
But I also think that’s not the only problem, because that doesn’t always work, either.
We’re told WD staff are working on this.