Reply To: Having issues logging in

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Rob Vargas

Hi, @GamerNerdette. Sorry for the trouble. I’m not sure of the troubleshooting status, but it’s known. Sometimes, you can refresh after you’ve logged in and your status will show.

I think the page reloads before your login status changes, causing you to appear still logged off. That’s why a page refresh works.

But I also think that’s not the only problem, because that doesn’t always work, either.

We’re told WD staff are working on this.