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Writing Forum | WritersDigest.com • why is getting onto the site still a major hassle? : FAQs • Writing Forum | WritersDigest.com
Page 1 of 2

why is getting onto the site still a major hassle?

PostPosted: Tue Feb 24, 2015 11:21 am
by mammamaia
added to the apparent inability of the site to remember my username and password, making me have to sign in most days, i've lately been getting a 'vericfication' or whatever popup that insists there is a 'registration' problem with my membership and requiring a second signin... which then turns out to not be true, since i can click on 'forums' find i AM signed in...

why the heck is it so seemingly impossible for a major site's webmaster, in this day and age, to make it as easy to get into this site as it is to enter any of the other writing sites on the web?

Re: why is getting onto the site still a major hassle?

PostPosted: Tue Feb 24, 2015 12:03 pm
by pls
I'm not seeing any of these issues, although I do have to sign in occasionally. I am going to state again that it's probably a cookie issue with your computer, especially if it's a PC.

Re: why is getting onto the site still a major hassle?

PostPosted: Tue Feb 24, 2015 12:19 pm
by updog

Re: why is getting onto the site still a major hassle?

PostPosted: Tue Feb 24, 2015 1:20 pm
by James A. Ritchie
I still have problems signing in many days. I did today, in fact, and it definitely is not a problem with cookies, at least in my case. Just to make sure, when I get booted off and have to sign in again, I delete all cookies, all of them, before signing in, and I still have problems.

Re: why is getting onto the site still a major hassle?

PostPosted: Tue Feb 24, 2015 2:28 pm
by TerryRodgers
Me to. Only my work computer is logged in now. And it's logged in under an old password. Like my other computers, if I log off, I will not be able to log on anymore. I've had WD verify the issue with my username.

Re: why is getting onto the site still a major hassle?

PostPosted: Tue Feb 24, 2015 3:51 pm
by pls
Well, I didn't say that everyone's problem was with cookies, just maia. And I certainly can't defend the way the site treats others. However, when you describe the symptoms, they are different and inconsistent. It's an IT person's nightmare. I will say that with my old MacBook Pro I have fewer problems than most of you do - but is the Mac the reason? Probably not.

Re: why is getting onto the site still a major hassle?

PostPosted: Tue Feb 24, 2015 4:12 pm
by James A. Ritchie

Re: why is getting onto the site still a major hassle?

PostPosted: Tue Feb 24, 2015 5:25 pm
by pls

Re: why is getting onto the site still a major hassle?

PostPosted: Wed Feb 25, 2015 8:14 am
by TerryRodgers
Me too and I haven't been doing it nearly as long as you. :cry:

Re: why is getting onto the site still a major hassle?

PostPosted: Wed Feb 25, 2015 9:42 am
by James A. Ritchie
Maybe we need to stop buying WD and associated services and products? Would that make the powers that be more attentive?